Department of medicine

AssistMed Support

For all issues using the AssistMed system, please contact AssistMed support at:

888-774-7717 or
877-547-1633 or

Support is provided 24/7.  From 9:30am EST through 6:00pm EST you will recieve live support.  Outside those hours, a technician will be paged and return your call within 15 minutes. 

If AssistMed technicians need assistance with MUSC-specific functions they will contact the MUSC helpdesk and work with them to resolve your issue.


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