| LYNX Problems | Resolution |
| User doesn't remember password | Call 2-9700 |
| User deleted a file by accident | Call 2-9700 |
| User getting errors at login | Reboot PC, if problem continues, e-mail medhelp@musc.edu |
| I don't have an account. How do I get one? | Fill out and submit forms found on CCIT Web site:
www.musc.edu/infoservices/forms |
| Can't login, user name and password are correct | e-mail medhelp@musc.edu |
| Can't print | e-mail medhelp@musc.edu |
| PC is slow or crashing | e-mail medhelp@musc.edu |
| I need a new program installed on my PC | e-mail medhelp@musc.edu |
| Practice Partner Problems | Resolution |
| User doesn't remember password | Call 2-9700 |
| Don't see some of my notes, scripts, etc. | Call 2-9700 |
| Can't login or don't have an account | Call 2-9700 |
| My name isn't showing in PP correctly | Call 2-9700 |
| I can't print from PP | Call 2-9700 |
| I don't have a PP icon on my PC or webapps | e-mail medhelp@musc.edu |
| Home PC Problems | Resolution |
| Anything | e-mail medhelp@musc.edu |
| Other Problems | Resolution |
| I have a quick question for Eric, Matt or Scott | e-mail medhelp@musc.edu |
